About Umoya Trust (UK) Connect and Care Domiciliary Services

At Umoya Trust (UK) Connect and Care, we are more than just a charity—we are a family that believes in compassion, dignity, and empowerment. We are proud to be a caring, safe, and well-led organization, passionate about making a difference in the lives of our partners and the communities we serve.

Founded with a mission to uplift and support vulnerable individuals, we specialize in delivering high-quality domiciliary care services tailored to meet the needs of elderly individuals (65+) and adults (18+) with physical and learning disabilities. Our services are designed to provide not only practical assistance but also to promote independence, choice, and a better quality of life for those in our care.

What Sets Us Apart?

Compassionate Care: Every member of our team is dedicated to treating clients with respect and empathy, creating an environment where they feel valued and understood.

Tailored Services: We recognize that everyone’s needs are unique, and we work closely with individuals and families to design care plans that align with their preferences and lifestyles.

Safety and Well-Being: Your safety is our top priority. Our care professionals are trained to provide assistance in a way that ensures security and peace of mind.

Empowerment and Choice: We empower our clients by offering them control over their care decisions, fostering independence and self-confidence.

Excellence in Leadership: Our leadership team is committed to maintaining the highest standards of care through continuous improvement, innovation, and accountability.

Our Vision

We envision a world where every individual, regardless of age or ability, feels supported, valued, and empowered to live life to the fullest.

Our Services Include:

Personal care (bathing, dressing, grooming)

Assistances with mobility and physical activities

Help with meal preparation and nutrition

Support with medication and health management

Companionship and emotional support

Specialized care for individuals with learning disabilities

At Umoya Trust, we believe that care is not just about meeting needs but also about building relationships, fostering trust, and bringing joy to everyday life.

Let us walk this journey with you or your loved one—because everyone deserves to feel cared for and connected.

Our Aim: Respect, Dignity, and Personalized Care

At Umoya Trust (UK) Connect and Care, our primary aim is to provide personalized, compassionate, and high-quality care services that meet the unique needs of every individual we serve. We are committed to delivering care that goes beyond meeting basic requirements—it’s about truly listening, understanding, and respecting the wishes, feelings, and aspirations of each Service User.

What We Strive For:

Respect for Individual Choices: We actively listen to the needs and preferences of every Service User, ensuring their voice is central to the planning and delivery of their care.

Upholding Dignity: Every interaction is guided by our belief in treating people with the utmost dignity and respect, regardless of their circumstances or challenges.

Empowering Lives: We aim to empower individuals by offering care that enhances their independence, confidence, and quality of life.

Our Approach:

Responsive Services: We adapt to individual requests and evolving needs, providing tailored support that aligns with each person's unique circumstances.

Holistic Care: Our services not only address physical needs but also prioritize emotional well-being, social connections, and mental health.

A Commitment to Rights: We uphold the rights of every Service User, ensuring their care experience is free from discrimination, neglect, or compromise.

At Umoya Trust, we believe that everyone deserves to live with dignity and respect. Our aim is to make this belief a reality for each person we care for by providing services that are thoughtful, compassionate, and empowering.

Our Objective: Empowering Lives Through Choice, Connection, and Care

At Umoya Trust (UK) Connect and Care, our objective is clear: to empower Service Users and their families by offering a wide range of tailored services that provide greater freedom, choice, and control over their care journey.

We believe that care begins with a meaningful connection. Through our Outreach Programmes, including our charity shop and community initiatives, we create opportunities to engage with individuals, build trust, and truly understand their unique needs and aspirations. This foundation of trust enables us to design and deliver Personalised Care Plans that are fully aligned with each Service User’s preferences and lifestyle.

What We Aim to Achieve:

Freedom of Choice: We offer a diverse array of services, allowing Service Users and their families to choose what best suits their needs and circumstances.

Tailored Care: Each request is carefully matched with appropriate staff and resources, ensuring a seamless and supportive experience.

Holistic Support: By integrating community engagement with care services, we address not just physical needs but also emotional, social, and mental well-being.

Our Process:

Building Connections: Our Outreach Programmes serve as a bridge to reach vulnerable individuals and families, offering support and fostering relationships.

Establishing Trust: Through consistent and compassionate interactions, we create an environment where Service Users feel valued and understood.

Developing Personalised Care Plans: Every Care Plan is thoughtfully crafted to address individual needs, ensuring compatibility and optimal outcomes.

Our Vision for the Future:
We strive to create a world where no one feels overlooked or unsupported. By empowering individuals and families with choice, respect, and exceptional care, we aim to help every person lead a life of dignity, independence, and fulfillment.

Let’s start the journey together—because every connection is the beginning of a brighter tomorrow.

Our Comprehensive Care Services: Supporting Every Aspect of Life

At Umoya Trust (UK) Connect and Care, we understand that every individual’s journey is unique, and so are their needs. Our range of services is thoughtfully designed to provide holistic support, ensuring that both our Service Users and their families experience peace of mind, independence, and dignity in their daily lives.

Our Services Include:

1. Personal Care
We assist with essential tasks like bathing, grooming, dressing, and mobility support to help Service Users feel their best every day.

2. Emotional Support
Our compassionate team is here to listen, offer comfort, and provide companionship, ensuring no one feels alone on their journey.

3. Advocacy
We stand by our Service Users, helping them navigate complex systems, access their rights, and ensure their voice is heard in important decisions.

4. Shopping Assistance
From grocery shopping to picking up essentials, we make sure Service Users have everything they need without the stress of errands.

5. Meal Preparation
We prepare nutritious, delicious meals tailored to dietary requirements and personal preferences, promoting health and well-being.

6. Household Tasks
From light cleaning to organizing, we take care of the household so Service Users can focus on enjoying life.

7. Attending Appointments
We provide reliable support to ensure Service Users can attend medical, social, or personal appointments safely and on time.

8. Accessing Services
We assist in connecting individuals to community resources, programs, and services that enhance their quality of life.

9. Benefit Entitlement
Navigating benefits can be overwhelming; our team helps Service Users identify, apply for, and manage their entitlements.

10. House and Pet Sitting
For peace of mind while away, we offer trusted house and pet-sitting services, ensuring both homes and beloved pets are well cared for.

11. Live-In Carers
Our dedicated live-in carers provide 24/7 support, creating a secure and comfortable environment tailored to individual needs.

12. Sit-Ins
We provide companionship and supervision, offering families a break while ensuring their loved ones are never alone.

13. Respite Care
Caring for a loved one can be demanding; our respite care services allow families to rest and recharge, knowing their loved ones are in capable hands.

14. End-of-Life Care
We provide compassionate, dignified support during this sensitive time, ensuring both Service Users and their families receive the care and emotional strength they need.

Why Choose Us?

At Umoya Trust, our goal is to create a supportive, empowering environment for vulnerable individuals. With a dedicated team of professionals and a commitment to personalized care, we ensure that every Service User feels valued, respected, and supported in all aspects of their life.

Let us walk alongside you or your loved one—because everyone deserves care that truly makes a difference.